Job Description

"EVERYONE IS FAMILY IN OUR HAUS"

Company Vision

Bringing family and friends together to have fun and create memories.

Mission
The Assistant RV Sales Manager is responsible for working sales deals at the desk with RV Outfitters and assisting in closing deals with customers when needed.  The position assists the General and Sales Manager is ensuring full compliance with customer service vision standards.      

Job Duties:

• Evaluate customer needs and budget in selecting the appropriate RVs for Outfitters to present to customers; negotiate and close customer deals when needed or requested
• Analyze and solve customer issues promptly, consistent with company service standards
• Conduct inspections on customer trades
• Inspect trades after reconditioning and final repair decisions or service charges, as requested by or in absence of the General and Sales Manager
• Conduct daily lead development meetings; attend and participate in weekly sales meetings; ensure 100% compliance with monthly employee one-on-one sessions 
• Coordinate, plan and follow through on routine assignments and execute special projects with precision, as assigned by the General Manager
• Attend off-site shows and events as requested
• Assist General and Sales Manager in the execution of company sales programs, policies, procedures and/or dealership initiatives
• Advise and guide RV Outfitters on procedural or sales training rules or guidelines in accordance with company policies and programs
• Handle money or other media within company guidelines
• Implement steps, policies and systems to meet or exceed sales goals, targets and expectation
• Ensure all sales related Finance & DMV laws, procedures and steps are followed as written
• Establish strong, professional working relationships with manufacturer representatives and outside vendors

Supervisory Responsibilities:

This position assists the Sales Managers with supervising the RV Outfitters. 

Qualifications:

• High school diploma
• 2 years’ experience in a customer service role
• Previous sales and managerial experience in a retail environment helpful, but not required
• Weekend work required

Competencies:

• Exhibits high level of integrity and follows through on commitments
• Leads by example to exhibit aggressive, but non-abrasive selling skills
• Professional demeanor, with excellent interpersonal and verbal communication skills for friendly and effective customer and employee interactions
• Good computer and data entry skills, including proficiency with spreadsheets
• Detail oriented and well organized
• Ability to work in a collaborative team, in a fast-paced environment

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