Student Success Coach | Illinois Institute of Technology Job at Illinois Institute of Technology, Chicago, IL

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  • Illinois Institute of Technology
  • Chicago, IL

Job Description

General Description:

The Student Success Coach will help students in the Recovery Support Specialist certificate program at Illinois Tech to identify barriers to success and resources for overcoming those barriers. The Coach will engage students in person-centered, holistic conversations to help them articulate their goals, problem solve, develop action plans, and provide accountability to enhance their success and increase student retention.

The Recovery Support Specialist Certificate Program is a grant funded peer certification program within the psychology department. It aims to train peer providers who then go on to work in a variety of mental health and substance use treatment related settings. This job involves responsibilities such as direct student contact and engagement (program recruitment, individual student planning, serving as an advisor for students, providing mentorship and career development opportunities etc.), maintaining documentation and confidentiality (maintain advisee files, completion of confidentiality and standards trainings, navigation of software for documentation and management, etc.), and Engaging in professional development opportunities (attend peer support trainings/meetings, attend monthly advisory board meetings, bimonthly faculty meetings, and weekly program meetings, plan and facilitate workshops and in-person residency, secure relationships with internship sites and train them)

Department: Department of Psychology

Position Category: Full Time

Education & Experience:

  • Have CRSS or CPRS certificate in Illinois, or be eligible to obtain one within three months of hire
  • At least two years of experience working in peer support (mental health or substance use) preferred
  • Experience in customer service and/or student support services preferred
  • Black, Indigenous, People of Color ( BIPOC ), LGBTQ+, gender and sexual minorities, people living with disabilities, returning citizens, and disenfranchised populations strongly encouraged to apply.

Knowledge & Skills:

  • Have a willingness to share professional and personal experiences with mental health/substance use in order to provide mentorship to students
  • Ability to communicate professionally in an office setting
  • Ability to independently navigate with technology, including email, shared documents, learning management systems, and word processing software
  • Highly organized with attention to detail

About Illinois Institute of Technology

Illinois Institute of Technology is a national, technological, Ph.D.-granting research university, with world-renowned programs in engineering, architecture, the sciences, humanities, psychology, business, law, and design. Founded in 1940 and tracing its roots back to the 1890s with the foundings of Armour Institute of Technology and Lewis Institute, IIT brings a focused, interdisciplinary approach to education, including the Inter-professional Projects Program. With five campuses throughout the Chicago area and alumni around the world, IIT pairs the educational and cultural experiences of America's Second City with the small feel of an undergraduate population of just over 2300 and total population of just over 7400.

Connections working at Illinois Institute of Technology

Job Tags

Full time, Internship,

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