Sr Leadership Facilitator Job at Spectrum, Charlotte, NC

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  • Spectrum
  • Charlotte, NC

Job Description

This position is responsible for implementing and executing leadership initiatives while providing guidance and feedback for consistent delivery of company-wide programs. Delivers leadership programs aligned with company goals and strategic direction. Responsible for learning facilitation for upper management to Vice Presidents and above. This job requires at least 10 training delivery experience at professional level and at least 3 years of leadership training experience.

MAJOR DUTIES AND RESPONSIBILITIES

  • Facilitate learning to the Vice President and up audience
  • Use a variety of delivery methods to develop participants' skill sets. This includes classroom Instruction, virtual training, team meetings, on-line learning debriefs, hands-on labs, peer to peer coaching, and train-the-trainer sessions
  • Model exceptional facilitation skills for front-line leader audiences
  • Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs
  • Troubleshoot technical issues and problems before and during sessions
  • Perform all administrative duties including class preparation, schedule administration, and participant record maintenance (e.g., evaluations and attendance). Performs all LMS prerequisite requirements and post-training duties including evaluation
  • Ensure that materials are ordered, rooms are booked and meals are coordinated as appropriate
  • Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
  • Seek input from and provides feedback to learners to aid with knowledge transfer and behavior change
  • Incorporate business expertise to bring key points to life and seek learner engagement
  • Exhibit a commitment to continuous learning by pursuing development opportunities to obtain additional expertise and strengthen core skills, building and improving job-related knowledge and leadership skills while seeking feedback from others
  • Seek input from and provides feedback to leaders on success of learners and learning programs
  • Act as a Subject Matter Expert (SME) to assist the curriculum development team with revisions to existing course content
  • Participate in task forces, committees and/or team meetings
  • Work one-on-one with learners to identify areas of strength and opportunity
  • Recommend leadership content and solutions to address business challenges to learners
  • Facilitate 360 Coaching for leaders
  • Communicate and facilitate exceptionally for audiences through senior level leadership
  • Incorporate business expertise to bring key points to life through interactive dialogue
  • Provide guidance to peers on best practices to manage the classroom environment
  • Demonstrate expert industry and company specific knowledge
  • Partner with HR leaders and Org Effectiveness on development solutions for team off-sites and summits
  • Take lead training role in task forces, committees and/or team meetings providing learning subject matter expertise
  • Facilitate the self-discovery of strengths and opportunities for development in others
  • Serve as a role model and mentor for other team members
  • Provide one-on-one executive coaching
  • Recommend leadership solutions to address business challenges
  • Serve as a team lead
  • Perform other duties as requested


REQUIRED QUALIFICATIONS

Required Skills / Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Ability to communicate orally and writing in a clear and straightforward manner
  • Ability to communicate with all levels of executive, management and company personnel
  • Ability to deal with public in a professional manner
  • Ability to maintain confidentiality of information
  • Ability to make decisions and solve problems while working under pressure
  • Ability to manage multiple projects to meet implementation target dates
  • Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Ability to prioritize and organize effectively
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to work independently and with a group
  • Ability to use an internal consulting model
  • Ability to assess needs and create business and performance objectives
  • Skills in teambuilding, relationship building, facilitation and presentation

Required Education

Bachelor’s degree or equivalent combination of training and/or work experience

Required Related Work Experience and Number of Years

Training delivery experience at professional level or equivalent - 10+
Experience delivering leadership training and/or leading a team - 3+

Preferred Skills/Abilities and Knowledge

Advanced skills relating to the functional area and or business unit preferred

Working Conditions

Office Environment

HTR342-HR 2024-38869 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, Work experience placement, Local area, Remote job,

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