Senior Certified Pharmacy Technician Job at Walgreens, Ludington, MI

SktNMmFXcmxrNDY1Q1hFeEY4WHpTMzk2bXc9PQ==
  • Walgreens
  • Ludington, MI

Job Description

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.

Job Responsibilities/Tasks

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.
Operations
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
  • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

  • PTCB or ExCPT certification (except in Puerto Rico)
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills (counting, measuring and weighing medications).
  • Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
  • Prefer the knowledge of store inventory control.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Job Tags

Work experience placement, Local area, Immediate start, Flexible hours, Afternoon shift,

Similar Jobs

EssilorLuxottica Group

EyeMed Finance Summer 2025 Intern Job at EssilorLuxottica Group

 ...Full-Time internship spans 10 weeks in the summer (with opportunities to extend Part-Time...  ...10-week program, 40 hours per week. Legal authorization to work in the U.S....  ...community involvement. Study abroad or international exposure. Employee pay is determined... 

Walmart Inc.

2025 Summer Undergraduate Intern: eCommerce Marketplace- Seller Fulfilled Job at Walmart Inc.

 ...The paid internship will prepare associates for a career with Walmart Marketplace-Seller Fulfilled. Work on a meaningful project, network...  ...: ~Business Administration ~ Supply Chain Management ~ Ecommerce ~ Data Science or Analytics Office Environment:... 

Get It - Real Estate

SALES - HOT LEADS - NO EXPERIENCE NEEDED - Remote Job at Get It - Real Estate

Do you dream of financial freedom and a flexible schedule? If you answered yes, then this exciting work-from-home opportunity as a Life Insurance Agent might be perfect for you! Why You'll Love This Role: Be Your Own Boss: Set your own hours and build your own schedule...

JNM Recruiting

Medical Laboratory Technologist Job at JNM Recruiting

 ...Job description Medical Technologist Opportunity One of our clients in the area has engaged us to help them recruit a Medical Technologist to join their growing team of healthcare professionals. Our client is committed to delivering highquality patient care... 

Central Dispatch Staffing Co LLC

Class A Intermodal Truck Driver Dayside in Atlanta, GA NO Touch Freight Job Job at Central Dispatch Staffing Co LLC

Class A Intermodal Truck Driver Dayside in Atlanta, GA NO Touch Freight Job***Immediate...  ...Driver servicing the Atlanta rails and local Atlanta accounts within +/-150 Miles from...  ...& Blended Time Late model tandem-axle day cabs with full-service maintenance contracts for...