Security Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

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  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Position Summary : Briefly describe the job’s primary purpose or contribution to the department or organization.

Manages shift to provide for a safe and secure environment for guests, employees, and company assets.  Supervises security staff on assigned shift.  Directs staff and assists in the handling of incidents and emergencies.  Summons police/fire agencies as needed. Follows all gaming regulations.  Oversees required drops.  

Essential Duties and Responsibilities :

List the job’s most important functions and responsibilities.  Include all important aspects of the job, whether performed daily, weekly, monthly, annually or any that may occur at irregular intervals.

  • Provides exceptional customer service to all internal and external customers.

  • Leads subordinates to provide exceptional guest service to internal/external guests.

  • Supervises security personnel during assigned shift.

  • Manages shift to provide for a safe and secure environment for guests, employees, and company assets. 

  • Directs staff and assists in the handling of incidents and emergencies. 

  • Summons police/fire agencies as needed.

  • Follows all gaming regulations. 

  • Ensures all necessary documentation  is completed, from daily activity logs to incident reports.

  • Oversees required drops. 

  • Schedules employees and assigns tasks, staying within budgetary guidelines.

  • Schedules days off.

  • Approves payroll.

  • Coordinates and/or facilitates training. 

  • Conducts performance evaluations.

  • Coaches employees for improvement.

  • Administers discipline as needed. 

  • Upholds company rules, gaming regulations, and laws.

  • Interviews and selects personnel as needed.

  • Develops personnel.

  • Motivates staff.

  • Special projects.

  • Other duties as assigned.

Job Tags

Shift work,

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