Job Description

Retail Sales Associate (Hourly + Commission) Location Tooele, UT :

Alpine Home Medical is honored to be one of Utah's premier Durable Medical Equipment providers and a proud recipient of Utah's Best in State award now for the last 12-consecutive years running. We are family-owned and proud to be doing business now for over 25 years in an industry dedicated to improving our customers' lives.

We are seeking a friendly, committed, and dedicated Retail Associate who enjoys helping others and making a difference in people's lives. In this position, you will be the “face of our company” and assist, educate, and provide solutions to our in-store customers, modeling a standard of excellence in providing superior customer service. You will be assessing and identifying customer needs, and efficiently performing all tasks related to our point-of-sale process. In this role, they will need to be open to driving for the company occasionally and taking on-call work for equipment delivery.

Our store hours are Monday-Friday: 8:30 AM to 6:00 PM.

Role and Responsibilities:

• Greeting and assisting all walk-in customers, as providing an exceptional customer experience by ensuring the customer is always the priority.
• Recommending products to customers that best meets their medical needs and closing sales.
• Creating and fostering customer relationships to build trust and appropriate expectations, assisting with customer questions on medical billing and/or disputes.
• Answering incoming phone calls with an attentive, patient, and friendly demeanor.
• Occasionally delivering and setting-up home medical equipment, and picking-up equipment in a timely manner
• Perform other duties as deemed appropriate by management.

What We'll Need from You:

• Great customer service skills, with the ability to quickly identify customer needs and provide effective solutions.
• Ability to learn about the products and accessories Alpine Home Medical carries and be able to educate and recommend products to customers to drive sales.
• A polite, positive, and cooperative attitude, and willingness to be part of a team.
• Computer literacy and the ability to handle different software and programs.
• Superior communication skills, both verbal and written.
• Great attention to detail.
• Ability to effectively handle multiple tasks with numerous interruptions is a must, while keeping a positive and friendly attitude.
• Willingness to do occasional delivery and on-call work.
• A High School Diploma or a G.E.D.

There Will Also be Some Physical Requirements:

• Reaching, crouching, kneeling, and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including POS system and ability to process register transactions
• Frequently lift/move up to 65lbs

What We'd Love to See:

While not necessary, some big marks in your favor would include: prior experience in the medical field, prior experience with medical insurance providers, and bilingual skills (Spanish/English)

Job Type: Part-time

Pay: From $15.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 2 years (Preferred)
• providing exceptional customer service: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Full time, Shift work, Day shift, Monday to Friday,

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