Job Description

Position: Recovery Care Coordinator III 

Type: Full-Time

Location:  Brooke Army Medical Center, TX

Travel:   0% 

Contingent upon Contract Award  

Position Summary: The RCC is the non-clinical case manager and advocates on behalf of the RSM and family by managing their individual case via the Comprehensive Recovery Plan (CRP). Responsibilities encompass the full spectrum of care, services, and benefits needed for holistic recovery of the whole person. 

Duties and Responsibilities:    

• Provide non-clinical case management for Recovering Service Members (RSMs). 

• Develop and maintain Comprehensive Recovery Plans (CRP). 

• Liaison between service members, families, caregivers, and unit leadership. 

• Educate on benefits, coordinate care transitions, and track progress in WCP Database. 

• Transport RSM in personal or government provided vehicles with prior approval by the Regional Operations Officer, Chief of Recovery Care Operations, or the COR. 

• Establish trust and build rapport with stakeholders in the warrior care process. 

• Effectively prioritize and utilize time management skills to meet all mandated milestone markers as defined in USSOCOM Directives and WCP Policies and Procedures. 

• Collaborate with community partners such as veteran organizations, Family Readiness Centers, training, and employment resources both on and off the installation to form a pool of resources to support the care of our RSMs, their families, and their caregivers. 

• Conduct CRP briefings with RSM's unit leadership. Perform as liaison to local unit leadership for SOF WII under care regarding current CRP status, information, and coordination of efforts while recommending courses of action (COAs) for RSM. 

• Perform general office and administrative support functions. 

Required Skills and Abilities:  

• Possess current SECRET clearance 

• 10 years of SOF experience 

• 10 years of RCC or Case Management Experience 

• Military experience (senior-level SOF or Medical NCO) and familiarity with DoD and VA medical systems is highly preferred. 

• Effective written and oral communications skills. 

Physical Demands and Work Environment:  

While performing the duties of this position, the IC is regularly required to talk, listen, and write. The IC frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The IC must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 

The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.

Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system. 

Disclaimer:  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 

Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.  

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