POOLING - General VA (Executive Assistant Focus) - Remote Job at HelpFlow, Philippines

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  • HelpFlow
  • Philippines

Job Description

Position General Virtual Assistant (Executive Assistant Focus)

Working Hours:  US Business Hours

Hiring Company:  We are a 10 year old remote staffing business with a fully remote team of 100+ employees. We started as a customer service agency, but have leveraged our client experience and technical acumen to become the industry's first AI empowered (human) virtual assistant service.

About the Role: We are looking for a detail-oriented and proactive General Virtual Assistant with a strong background in Executive Assistance . In this role, you will provide high-level administrative support while managing various operational and project-based tasks. If you have experience with AI software, project management tools, and remote collaboration, we’d love to hear from you!

Key Responsibilities:

Executive Assistance (50%)

  • Manage calendars (Google Calendar, Calendly) and schedule meetings
  • Handle email management and correspondence
  • Follow-ups via email, chat, and/or phone
  • Organize travel arrangements, expense reports, and itineraries
  • Prepare reports, presentations, and meeting minutes
  • Maintain confidentiality and handle sensitive information

General Operations Assistance (50%)

  • Assist with data entry, research, and document preparation

  • Manage and update project management tools (Asana, Trello, ClickUp, etc.)

  • Handle basic bookkeeping or invoicing tasks

  • Coordinate with different teams and stakeholders to ensure smooth workflow

  • Provide customer support via email, chat, or social media (as needed)

Requirements

Qualifications:

  • At least 1 year of experience in a specialized or leadership role, such as Subject Matter Expert (SME), Quality Assurance, Trainer, Recruitment Specialist, or similar professional capacity
  • Working knowledge of ChatGPT and familiarity with Claude AI, Gemini, Canva AI, etc.
  • Experience managing project management tools like Asana, Trello, or ClickUp
  • Excellent English communication skills (written and verbal)
  • Strong organizational and time-management skills
  • Ability to multitask and prioritize tasks efficiently
  • Tech-savvy and comfortable using productivity software (Google Suite, Microsoft Office, Slack, etc.)
  • Ability to work independently with minimal supervision

Nice-to-Have Skills:

  • Experience handling basic graphic design tasks (Canva, Adobe Express)
  • Social media management experience

Qualifications Required: (* are required)

  1. * Remote work ready:

  2. stable high-speed internet with backup

  3. computer (laptop or desktop) with recommended quad-core CPU 2.5hgz+, RAM 8GB+, and dual monitor

  4. headset, mic, and webcam for meetings

  5. focused workspace.

  6. * Fluent in conversational English written and verbal.

  7. Ideally, at least 1 year of work-from-home experience

Benefits

What we offer: 

  1. Salary rate is up to $6/hr based on experience
  2. Pandemic-proof job
  3. Paid Time Offs
  4. HMO coverage up to $50/Month
  5. Since you will be working from home, you get to save a lot of time and money.
  6. Company & team events - Virtual and Offline

What we don't offer: 

  1. All government-mandated benefits (SSS, PAGIBIG, PHILHEALTH). Our team pays them voluntarily.
  2. Company Equipment - You must already have or buy or upgrade your current one to meet our minimum requirements.

Notes: 

  1. _ For the best application experience, we recommend using Google Chrome _as your browser. This ensures optimal performance and minimizes any potential submission issues.
  2. Select any of the locations listed below. We're a fully remote company, so selecting any location from the list doesn't affect your application. 
  3. _ Be sure to monitor your email's "Spam / Junk folder" so you do not miss any emails from us. _
  4. _ Please provide an active __ mobile phone # (any Network, must have Viber _ but not a landline #) so we can contact you via text or call if needed. 

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