Job Description

IT Project Manager

Location: Philadelphia, PA (Hybrid)

Duration: 12+ months

Interview: Video

Job Description:

We are seeking a Senior IT Project Manager to lead a high-impact Customer Information System (CIS) replacement project. This role involves managing the technology implementation, stakeholder coordination, and system integration of a large-scale enterprise IT project. The ideal candidate will have extensive experience in enterprise system upgrades, billing systems, and IT infrastructure, with a strong ability to manage risks, drive project timelines, and ensure successful adoption of the new system.

Key Responsibilities:

• Oversee and  manage the IT implementation of the CIS replacement project.
• Collaborate with  vendors, IT teams, and city officials to facilitate system deployment.
• Ensure seamless  data migration, system integrations, and cybersecurity compliance .
• Develop and maintain  project timelines, budgets, and risk management strategies .
• Serve as the primary  liaison between business units, IT teams, and third-party vendors .
• Provide  regular project updates to leadership and key stakeholders.
• Lead  change management efforts to drive user adoption and minimize disruption.
• Ensure compliance with  industry standards and regulatory requirements .

Required Qualifications:

• 10+ years of experience managing large-scale IT projects, especially enterprise system replacements.
• Strong understanding of billing systems, customer information systems, data migration, and IT infrastructure.
• Proven experience in project planning, budgeting, resource allocation, and risk management.
• Ability to lead cross-functional teams and coordinate with multiple stakeholders.
• Strong problem-solving skills with the ability to troubleshoot and resolve technical challenges.
• Excellent communication and leadership skills, with experience presenting to executive leadership.
• Familiarity with cloud-based and on-premise IT solutions.

Preferred Qualifications:

• PMP, PRINCE2, or ITIL certification.
• Bachelor's or Master's degree in IT, Computer Science, or a related field.
• Experience with CIS vendors and utility billing systems.
• Knowledge of regulatory compliance in government IT environments.
• Experience in business continuity, disaster recovery, and change management strategies.

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