We’re hiring Hybrid Call Center Representatives ! This position offers the best of both worlds, a mix of in-office collaboration and remote flexibility. If you have strong communication skills, enjoy problem-solving, and are comfortable with technology, we want to hear from you.
In this role, you’ll handle customer inquiries, process orders, and ensure each customer receives timely, professional assistance. You’ll work closely with your team both on-site and virtually to maintain high standards of customer satisfaction and efficiency.
Responsibilities:
Provide courteous, accurate, and professional support to customers via phone, email, and chat
Respond promptly to inquiries and follow up to ensure resolution
Process orders, forms, applications, and requests
Maintain organized and detailed records of customer interactions
Collaborate with team members and management in both in-office and remote settings
Share feedback to improve customer service procedures and systems
Requirements:
High school diploma or GED required
Prior experience in customer service or administrative support
Proficient with computers, email, and CRM systems
Excellent written and verbal communication skills
Ability to work both independently and collaboratively
Bilingual in English and Spanish preferred
Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.
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