Summary: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Must be an individual contributor and able to lead teams efficiently.
Duties and Responsibilities include the following.
Education/Experience:
Associates degree in a related field;
1 to 2 years of experience in Data Center support or related areas.
CCNA, Network + preferred.
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