Job Description

Do you thrive in a fast-paced environment and enjoy building strong, lasting relationships? Are you passionate about helping customers succeed by leveraging technology? If so, this exciting Customer Success Manager role could be the perfect fit for you!

We're a leading provider of innovative software solutions that help companies improve their supply chains and reduce risk. We're looking for a dynamic and results-oriented individual to join our team and play a crucial role in ensuring our customers achieve their business goals.

In this role, you will:

Become a customer champion: Onboard new customers, guide them through implementation, and ensure successful adoption of our software.
Build strong relationships: Develop and maintain strong relationships with customers at all levels, from users to executive sponsors.
Drive customer success: Identify opportunities for improvement, address customer challenges, and ensure high levels of customer satisfaction.
Collaborate with internal teams: Work closely with sales, marketing, product development, and other departments to ensure seamless customer experiences.
Contribute to business growth: Identify opportunities for expansion within existing accounts and contribute to revenue growth.
What you'll bring to the table:

Proven experience in customer success, account management, or a related field.
Strong communication, presentation, and interpersonal skills.
Experience with customer onboarding and implementation.
Ability to build strong relationships and understand customer needs.
A passion for helping customers succeed.
Experience in the Food and Beverage industry or Supply Chain is a plus.
Bachelor's degree in Business, a related field, or equivalent experience.
Why you'll love this opportunity:

Remote work flexibility: Enjoy the freedom and flexibility of working from home.
Competitive compensation and benefits: Including health insurance, paid time off, 401(k) with company match, and more.
Opportunities for professional growth and development.
Be part of a dynamic and innovative company that is making a real impact.
Contribute to the success of our customers and the growth of our business.
Ready to join our team and make a difference? Apply today!


1
Employment Type: Full-Time
Salary: $ 74,273.00 Per Year

Job Tags

Full time, Remote job,

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