Job Description
You’re smart, you’re dependable, and you want to learn the ins-and-outs of every job you do. You like talking to people, helping them solve their problems. You want a job that lets you go home content that you’ve done your best.
That’s you. Who are we?
HeadlightsDepot is a national leader in e-commerce for headlights. We are a small team, working closely together in a modern, well-lit office with not a cubicle in sight. We have a family lunch every Friday, a gym next door, and a great congenial atmosphere.
Come for the job, stay for the culture.
WHAT YOU’D BE DOING:
- Interfacing with Customers and Body Shops to answer product questions & assist with customer ordering.
- Analyzing customer questions, troubleshooting, and providing clear answers in an efficient and professional manner.
- Developing customer’s trust and loyalty in our brands.
- Maintaining customer records and updating account information.
- Developing knowledge of Salesforce, our e-commerce platform.
- Gaining in-depth knowledge of our full product line to best serve our customers.
- NO COLD CALLING.
WHAT YOU GET:
- FREE Aetna PPO Health Insurance
- Low cost Dental, Vision, and Life Insurance
- Monthly royalty bonus based on company sales
- Weekly Family Lunch
- 91 PTO hours plus holidays and your birthday off!
- Weekly Pay Schedule
- $500 Monthly Giveaway (Work 40 hours each week)
WHAT YOU NEED:
- Fluency in English
- A typing rate of AT LEAST 40 words per minute
- High School diploma
- Basic computer skills
- Strong multitasking ability
- Previous sales, customer service, or call center experience.
- Excellent communication and organizational skills
- Efficient problem solving and conflict resolution skills
- Ability to work in a high volume, fast-paced environment.
- Ability to work independently or with others to manage multiple tasks with minimal supervision.
- Knowledge of the automotive industry
COMPENSATION PACKAGE:
- $36,462 Base Pay ($17.52/hr)
- $1000 Estimated Royalty (+$0.48/hr after full first month)
- $37,462 Total Annual Pay ($18/hr)
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- $4,800 Health Insurance Contribution
- $42,262 Total Estimated Compensation Package
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift: 8 hour shift
Experience: Customer Service: At least 1 year (required)
Work Location: In office
Job Tags
Hourly pay, Weekly pay, Holiday work, Full time, Flexible hours, Shift work,