Job Description

Job Title: Readiness Lead/Change Manager

Location: On-site, Ashburton Place, Boston, MA 02110

Duration: Long Term Contract

Job Overview

The Readiness Lead/Change Manager will play a vital role in ensuring successful adoption of a new financial solution across the Commonwealth of Massachusetts. This position will involve working closely with the Organizational Change Management (OCM) team, technical teams, and agency stakeholders to promote process improvements, guide readiness efforts, and support organizational transformation.

Responsibilities

1. Organizational Change Support:

• Collaborate with agency managers and end-users to promote understanding and adoption of the new solution and business processes.
• Guide agencies in transitioning from current "as-is" processes to new "to-be" processes by understanding and communicating process changes.
• Assess the readiness of agencies for go-live, including tasks like user training, security provisioning, and ensuring technical compatibility.

1. Engagement & Communication:

• Develop and execute agency-specific readiness plans addressing communications, operational readiness, technical readiness, and user training.
• Build and maintain trusted relationships with stakeholders, acting as a liaison between teams to ensure smooth communication.
• Facilitate change network meetings, providing training and coaching to agency champions.

1. Technical Readiness & Support:

• Partner with technical teams to create repeatable processes for identifying security roles and provisioning end-users.
• Maintain a checklist of technical tasks, including data interfaces, data extraction, and report generation.

1. Assessment & Monitoring:

• Conduct readiness assessments, evaluate results, and update project plans accordingly.
• Track engagement and readiness levels, providing feedback and mitigation strategies as needed.
• Deliver timely status reports highlighting challenges, risks, and proposed solutions.

1. Post-Implementation Support:

• Provide post-go-live assistance to identify and resolve issues, ensuring smooth adoption of the new system.

Required Skills & Qualifications

• Experience:
• Proven track record in transformational change initiatives and readiness strategies.
• Ability to assess, design, and execute plans to transition from current practices to improved processes.
• Strong understanding of organizational challenges and the ability to influence stakeholders effectively.
• Skills:
• Excellent communication, presentation, and relationship-building abilities.
• Proficient in tools like MS Visio, Word, Excel, PowerPoint, and Outlook.
• Experience in creating and analyzing process maps.
• Team-oriented with a proactive and detail-driven work ethic.
• Education:
• Bachelor’s degree in a related field.
• 3–5 years of experience in change management coordination for large organizations.

Preferred Skills

• Familiarity with public sector financial processes such as GAAP reporting, federal grants management, procurement, and data analytics.
• Basic understanding of financial business functions like project management, asset tracking, and billing.
• Prior experience in large public sector organizations.

Additional Information

• Travel to various state agencies within Massachusetts may be required.
• Candidates must be energetic, detail-oriented, and self-motivated to succeed in a fast-paced environment.

Thanks and Regards

Elisha Titus

Technical Recruiter

Email : etitus@sibitalent.com

Contact : 9362893007

Web:

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