Bilingual Customer Service Representative - Franklin, TN - Job at Get It - Finance, Franklin, TN

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  • Get It - Finance
  • Franklin, TN

Job Description

We're looking for a dedicated and customer-focused Customer Service Representative / Collections Manager Trainee to join our growing team in the auto finance industry! This role offers a great opportunity for professional growth as we continue expanding across the U.S.

### What You'll Do:
- Respond to customer inquiries and provide support regarding their auto loan accounts.
- Assist customers in resolving payment issues with professionalism and empathy.
- Escalate unresolved concerns to office supervisors as needed.
- Maintain accurate and up-to-date customer records in the company's database.
- Prioritize tasks effectively while managing multiple responsibilities.

### What We're Looking For:
- Bilingual (English & Spanish) candidates preferred.
- Strong communication and problem-solving skills.
- Previous experience in collections or handling past-due accounts is a plus.
- Ability to work efficiently in a fast-paced environment.
- Full-time availability: Monday-Friday, 8 AM to 5 PM.

This is an excellent opportunity to develop your career in the financial services industry while helping customers manage their accounts successfully. If you're ready to grow with us, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 16.00 25.00 Per Hour

Job Tags

Hourly pay, Full time, Traineeship, Work at office, Monday to Friday,

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