Bilingual Claims Specialist/Workforce Consultant - State Agency $20.40 p/h Job at Personnel Plus, Inc., Boise, ID

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  • Personnel Plus, Inc.
  • Boise, ID

Job Description

  • English/Spanish Fluency is required
  • Monday- Friday, 8 am – 5 pm
  • Temp-to-hire
  • Opportunity for future full-time employment
  • $20.40 per hour, 40 hours per week
  • Excellent opportunity working in a State agency

Duties:

  • Provide translation and technology assistance to callers for the unemployment benefits program
  • Provide detailed and clear instructions regarding the unemployment insurance process
  • Interpret the claimant’s rights and responsibilities
  • Explain and interpret processes, procedures, options, and program rules
  • Explain eligibility and program qualifications
  • Question callers to obtain detailed information via fact-finding interviews
  • Review records for accuracy and completeness, access data, and update records
  • Research databases for claimant information and required documents
  • Review submitted information, forms, applications, etc., for accuracy and completeness
  • Provide outstanding customer service and administrative support

 

Requirements :

  • English/Spanish fluency *reading and speaking
  • Able to pass a background check and drug screen
  • Experience using Microsoft Office Suite, specifically Word, Outlook, and Excel
  • Type a minimum of 35 WPM with a high-level of accuracy
  • Excellent customer service skills
  • Strong administrative skills

The post Bilingual Claims Specialist/Workforce Consultant – State Agency $20.40 p/h appeared first on Personnel Plus, Inc. .

Job Tags

Hourly pay, Full time, Day shift, Monday to Friday,

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