Job Description

As an Assistant Property Manager at Coastline Equity, you will play a crucial role in supporting our property management team to deliver exceptional service and care to our valued stakeholders. You will collaborate with Property Managers and other team members to ensure our properties are managed efficiently, safely, and in line with company procedures. Your work will directly contribute to the positive experiences of our tenants and the overall success of our properties. 

Key Responsibilities & Functions

• Maintain a positive and customer-focused attitude in all interactions. 

• Collaborate with Property Managers on day-to-day tasks. 

• Emergency call responsiveness and after-hours on-call 

• Strive for continuous improvement in work processes to exceed client expectations. 

• Bid for repairs and maintenance, keeping accurate records of property conditions. 

• Work order review, scheduling, completing, and follow up 

• Coordinate insurance documentation with tenants, insurance agents, and Property Managers. 

• Rent collections/Delinquency calls for current Tenants 

• Maintain complete and accurate property files and records using AppFolio. 

• Coordinate revenue collection and documentation, ensuring the accuracy of rent roll. 

• Manage activities related to property management but not directly controlled by the Property Manager. 

• Address tenants' needs in line with company procedures. 

• Utilize technology and software for efficient task management. 

• Submit A/P invoices for payment and handle all funds. 

• Move in and move out inspections, and processes 

• Ensure the safety and security of assigned properties. 

• Meet community, property, management, and client expectations. 

• Submit paperwork, invoices, and documentation promptly. 

• Maintain an organized key tracking system in AppFolio. 

• Provide quality customer service to tenants, clients, and the public. 

• Schedule and meet with prospective tenants, vendors, and Coastline Equity staff. 

• Enforce rental agreement terms and oversee rental proceedings. 

• Comply with safety regulations and maintain clean work areas. 

• Establish collaborative relationships between departments and project teams. 

• Stay updated on new technologies, systems, and procedures related to property management. 

Requirements

• Problem Solving: Ability to identify and resolve issues efficiently. 

• Communication: Strong verbal and written communication skills. 

• Risk Management: Ability to assess and mitigate risks associated with property management. 

• Customer Service: Oriented towards providing exceptional customer experiences. 

• Project Management: Skilled in managing multiple tasks and projects effectively. 

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

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